We believe it is important to meet the wishes and needs of parents and to gain insight into their experiences with our daycare. That is why we started the VerbeterMeter, an ongoing measurement that provides insight into the satisfaction of parents and how we can improve our daycare.
Why this measurement?
Experiences change over time. When your child starts with us, you will have a different experience than when your child has been attending our daycare for a longer period of time. At these different times, your feedback can help us to make our daycare even better. We would like to hear how you experience our daycare, what is going well and where we can improve.
How does it work?
You will receive a satisfaction survey at these different times:
✔ Introduction – 1 week after your child has started daycare with us
✔ Getting used to period – when your child comes to our daycare for 3 months
✔ Annual – during the annual measurement
✔ Final evaluation – when the care ends
Your opinion makes the difference!
We understand that you probably receive questionnaires more often. However, this measurement is important, because it concerns the care of your child. Your feedback helps us to make our care even better match your wishes and needs.